Scope
This notice covers The School OT websites, account registration, demo requests, and workspaces. A school, district, practice, or independent clinician may separately control student information placed in a workspace.
Information we collect
We collect account details such as your name, work email, password hash, workspace, role, time zone, and security settings. If you request a demo, we collect the details you submit. The product stores the caseload, service, schedule, session, goal, consultation, and team information an authorized user chooses to enter.
How we use information
We use information to create and secure accounts, provide the workspace, preserve record history, respond to requests, prevent misuse, troubleshoot problems, and meet legal or contractual obligations. We do not sell personal information.
Student information
Only enter student information when you are authorized to do so and the workspace has been activated for that use. Identity fields and clinical note bodies are encrypted before storage. Workspace roles and student assignments limit access inside the application.
Service providers and disclosure
We may use contracted infrastructure, email, security, and support providers to operate the service. Access is limited to the work they perform and the agreements in place. We may disclose information when required by law, to protect the service and its users, or as part of a business transaction with appropriate safeguards.
Retention and security
We keep information for as long as needed to provide the service, meet contractual requirements, resolve disputes, and maintain required records. Security controls include MFA, session limits, encryption, scoped access, request protection, audit history, and tested export boundaries. No system can eliminate every risk.
Your choices
You can update your profile and security credentials from your account. Workspace owners can manage members and export supported records. For access, correction, deletion, or privacy questions, contact contact@theschoolot.com. Some requests may need to go through the organization that controls the workspace.
Changes
We may update this notice as the product, providers, or legal requirements change. The effective date above identifies the current version.